Privacy Policy

1. Who We Are

This privacy policy applies to Sheffield Plaster & Render Co ("we", "us", "our"). We are committed to protecting your personal information and your right to privacy.

If you have questions about this policy or our data practices, please contact us at lewis@sheffieldplaster.co.uk .

2. Information We Collect

We collect information you provide directly to us, including:

• Name and contact information (email address, phone number)
• Details about your project or enquiry submitted via our contact form
• Communications between you and us

We do not collect any payment information directly — any payment processing is handled by secure third parties.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotes
• Manage our customer relationships
• Improve our services
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases under the UK GDPR:

• Legitimate interests — to respond to your enquiries and conduct our business
• Contract — where processing is necessary to fulfil a contract with you
• Legal obligation — where we are required to process data by law

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our business operations (e.g. email providers, website hosting)
• Where required by law or to protect our legal rights
• With your explicit consent

6. Data Retention

We retain your personal information for as long as is necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry data submitted through the contact form is typically retained for up to 90 days, then automatically deleted.

7. Your Rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you
• Have inaccurate data corrected
• Request deletion of your data (subject to legal obligations)
• Object to or restrict certain processing
• Data portability
• Lodge a complaint with the ICO (Information Commissioner's Office)

To exercise any of these rights, please contact us at lewis@sheffieldplaster.co.uk .

8. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact: